Update: Conflict resolution skills

I had a situation today in which I wanted to lash out and respond negatively to "a call". With Sunday's behavior on my mind, I instead chose to think about the situation from a different perspective. I eventually realized that there was room for my misinterpretation and a calm discussion with the caller led to that same conclusion. Perhaps the lesson about conflict resolution is not one that can be learned in the heat of the moment, but one that gets applied slowly and thoughtfully like a teriyaki marinade.